Terms of Service

Terms of Service

1. Electronic Records and Signatures. 

1. I acknowledge and agree that I intend to conduct this transaction by electronic means and that this any transaction may be executed by electronic signature, which shall be considered as an original signature for all purposes and shall have the same force and effect as an original signature. Without limitation, in addition to electronically produced signatures, “electronic signature” shall include faxed versions of an original signature or electronically scanned and transmitted versions (e.g., via pdf) of an original signature.
   
2. I may withdraw my consent to receive electronic documents, notices, or disclosures at any time. In order to withdraw consent, I must notify the sending party that I wish to withdraw consent and request that my future documents, notices, and disclosures be provided in paper format. To request paper copies of documents; withdraw consent to conduct business electronically and receive documents, notices, or disclosures electronically; or withdraw consent to sign documents electronically, please contact the Activate Lagree Fitness, LLC at info@activatelagree.com
   
3. I acknowledge that by clicking on the “I Agree”, or similar button on the Site, I am indicating my intent to sign the relevant document or record and that this will constitute your signature and agree to these terms of service.

2. I understand that these Terms require the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions and limit the remedies available to me in the event of a dispute as described in the Activate Lagree Fitness, LLC Arbitration Agreement, contained in Paragraph 10 of these Terms of Service.

3. Accuracy of Information and Third-Party Consent. To the best of my knowledge, I have provided accurate information to Activate Lagree Fitness, LLC and have obtained all third-party consents required for my order. 

4. Non-English-Speaking Customers. I understand that certain materials on the Activate Lagree Fitness, LLC site, including but not limited to questionnaires, documents, instructions, and filings, are only available in English. 

5. Limitation of Liability and Indemnification. EXCEPT AS PROHIBITED BY LAW, I WILL HOLD ACTIVATE LAGREE FITNESS, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY ME OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF ACTIVATE LAGREE FITNESS, LLC HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF THAT DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF ACTIVATE LAGREE FITNESS, LLC, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SERVICES AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO ME. 

6. Terms of Use. I understand that the Website’s general terms of use (the “Terms of Use”) and Privacy Policy also apply to these Terms of Service and in agreeing to these Terms of Service, I acknowledge that I have read and agree to those Terms of Use, which are incorporated herein by reference.

7. Additional Activate Lagree Fitness, LLC Terms. I understand that my purchase may be subject to additional terms and conditions. I understand that Activate Lagree Fitness, LLC Subscriptions are subject to these Terms of Service and to the Terms of Use. 

8. Third-Party Services. If I purchased a product that involves third-party services, I understand that I may be required to accept additional terms located on the third-party’s site. The third party may contact me by email and/or phone with instructions on how to access my benefits. ACTIVATE LAGREE FITNESS, LLC HEREBY DISCLAIMS LIABILITY FOR ANY INFORMATION, MATERIALS, PRODUCTS, OR SERVICES POSTED OR OFFERED AS PART OF ANY THIRD-PARTY SERVICES. ACTIVATE LAGREE FITNESS, LLC IS NOT LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. A THIRD-PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF ACTIVATE LAGREE FITNESS, LLC, AND THE THIRD-PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THE ACTIVATE LAGREE FITNESS, LLC SITE.

9. Future Services. If I choose to add a service to my order subsequent to this initial purchase, these Terms of Service will apply to that additional product or service purchase as well.

10. DISPUTE RESOLUTION BY BINDING ARBITRATION.
    Please read this carefully. It affects your rights.
    
    Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting Activate Lagree Fitness, LLC. In the unlikely event that the Activate Lagree Fitness, LLC is unable to resolve your complaint to your satisfaction (or if Activate Lagree Fitness, LLC has not been able to resolve a dispute it has with you after attempting to do so informally), we each agree to resolve those disputes through binding arbitration or in small claims court rather than in a court of general jurisdiction. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than a court does, and is subject to very limited review by courts. Any arbitration under these Terms will take place on an individual basis; class arbitrations and class actions are not permitted. In arbitration you may recover attorney’s fees from Activate Lagree Fitness, LLC to the same extent or more as you would in court. The arbitrator shall apply the same limitations period that would apply in court.
    
    Under certain circumstances, as explained below, Activate Lagree Fitness, LLC will pay you more than the amount of the arbitrator’s award and will pay your attorney (if any) his or her reasonable attorney’s fees if the arbitrator awards you an amount greater than what Activate Lagree Fitness, LLC offered you to settle the dispute.
    
    You may speak with independent counsel before using this Site or completing any purchase. 

Arbitration Agreement:

1. Activate Lagree Fitness, LLC and you agree to arbitrate all disputes and claims between us before a single arbitrator. The types of disputes and claims we agree to arbitrate are intended to be broadly interpreted. It applies, without limitation, to:

• claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory;
• claims that arose before these or any prior Terms (including, but not limited to, claims relating to advertising);
• claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and
• claims that may arise after the termination of these Terms.
  
  For the purposes of this Arbitration Agreement, references to “Activate Lagree Fitness, LLC,” “you,” and “us” include our respective subsidiaries, affiliates, agents, employees, employers, business partners, shareholders, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services under these Terms or any prior agreements between us. Beneficiaries include, but are not limited to, those named in an estate planning document.
  
  Notwithstanding the foregoing, either party may bring an individual action in small claims court. This arbitration agreement does not preclude your bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms, you and Activate Lagree Fitness, LLC are each waiving the right to a trial by jury or to participate in a class action. These Terms evidence a transaction or website use in interstate commerce, and thus the Arizona Uniform Arbitration Act (“UUAA”) governs the interpretation and enforcement of this provision. This arbitration provision will survive termination of these Terms.

2. A party who intends to seek arbitration must first send, by U.S. certified mail, a written Notice of Dispute (“Notice”) to the other party. A Notice to Activate Lagree Fitness, LLC should be addressed to: Notice of Dispute, Activate Lagree Fitness, LLC, 16811 N. 145^th Avenue, Surprise, AZ 85374 (the “Notice Address”). The Notice must (a) describe the nature and basis of the claim or dispute and (b) set forth the specific relief sought (“Demand”). If Activate Lagree Fitness, LLC and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or Activate Lagree Fitness, LLC may commence an arbitration proceeding. During the arbitration, the amount of any settlement offers made by Activate Lagree Fitness, LLC or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Activate Lagree Fitness, LLC is entitled.

3. The arbitration will be governed by the Consumer Arbitration Rules (the “AAA Rules”) of the American Arbitration Association, as modified by these Terms, for all claims under $75,000 and the applicable rules as determined by the AAA for all claims of or above $75,000 and will be administered by the AAA. The arbitrator is bound by these Terms. All issues are for the arbitrator to decide, except that issues relating to the scope, enforceability, and interpretation of the arbitration provision and the scope, enforceability, and interpretation of paragraph (f) are for the court to decide. Unless Activate Lagree Fitness, LLC and you agree otherwise, any arbitration hearings will take place in Salt Lake County, Arizona. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, by a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If you choose to proceed either in person or by telephone, Activate Lagree Fitness, LLC may choose to respond only by telephone or submission. If your claim exceeds $10,000, the AAA Rules will determine whether you have a right to a hearing. The parties agree that in any arbitration of a dispute or claim, neither party will rely for preclusive effect on any award or finding of fact or conclusion of law made in any other arbitration of any dispute or claim to which Activate Lagree Fitness, LLC was a party. Arbitration fees and related costs will be governed by the AAA rules.

4. After finding in your favor in any respect on the merits of your claim, the arbitrator issues you an award that is greater than the value of Activate Lagree Fitness, LLC’s last written settlement offer made before an arbitrator was selected, then Activate Lagree Fitness, LLC will pay you either the amount of the award or refund your subscription amount (“the alternative payment”), whichever is greater. 
   
   If Activate Lagree Fitness, LLC did not make a written offer to settle the dispute before an arbitrator was selected, you and your attorney will be entitled to receive the alternative payment and the attorney’s fees, respectively, if the arbitrator awards you any relief on the merits. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees, expenses, and the alternative payment and the attorney’s fees at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits. In assessing whether an award that includes attorney’s fees or expenses is greater than the value of Activate Lagree Fitness, LLC’s last written settlement offers, the arbitrator shall include in his or her calculations only the value of any attorney’s fees or expenses you reasonably incurred in connection with the arbitration proceeding before Activate Lagree Fitness, LLC’s settlement offer.

5. The right to attorney’s fees and expenses discussed in paragraph (d) supplements any right to attorney’s fees and expenses you may have under applicable law. Thus, if you would be entitled to a larger amount under applicable law, this provision does not preclude the arbitrator from awarding you that amount. However, you may not recover duplicative awards of attorney’s fees or costs.

6. The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU AND ACTIVATE LAGREE FITNESS, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITIES AND NOT AS PLAINTIFFS OR CLASS MEMBERS IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING OR IN THE CAPACITY OF A PRIVATE ATTORNEY GENERAL. Further, unless both you and Activate Lagree Fitness, LLC agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award any relief that a court could award that is individualized to the claimant and would not affect other customers. Neither you nor Activate Lagree Fitness, LLC may seek non-individualized relief that would affect other customers. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

7. If either party seeks any form of injunctive relief, either party may appeal the award to a three-arbitrator panel administered by AAA by a written notice of appeal within thirty (30) days from the date of entry of the written arbitration award. An award of injunctive relief shall be stayed during any such appeal. The members of the three-arbitrator panel will be selected according to AAA rules. The three-arbitrator panel will issue its decision within one hundred and twenty (120) days of the date of the appealing party’s notice of appeal. The decision of the three-arbitrator panel shall be final and binding, subject to any right of judicial review that exists under the UUAA.

8. Notwithstanding any provision in the applicable Terms to the contrary, Activate Lagree Fitness, LLC agrees that if Activate Lagree Fitness, LLC makes any future change to this arbitration provision (other than a change to any notice address, website link or telephone number provided herein), that change will not apply to any dispute of which we had written notice on the effective date of the change. Moreover, if we seek to terminate this arbitration provision, any such termination will not be effective until at least thirty (30) days after written notice of such termination is provided to you and shall not be effective as to disputes which arose prior to the date of termination.

11. Billing. I agree to make an initial payment immediately when I place my order. I authorize Activate Lagree Fitness, LLC to charge my credit card for any purchase I make with Activate Lagree Fitness, LLC. 
    1. Disputed Charges. I understand that if I dispute a charge to my credit card, I should contact the Activate Lagree Fitness, LLC immediately at info@activatelagree.com and Activate Lagree Fitness, LLC will investigate the matter.
    2. Account Information. I agree to notify Activate Lagree Fitness, LLC immediately of any changes to my credit card number, its expiration date, and/or my billing address, or if my credit card expires or is cancelled for any reason, including fraud.

12. Reviews. After your purchase, you may receive an email survey request from Activate Lagree Fitness, LLC. If you complete the survey or submit a review online, your opinions may be posted, in whole or in part, on the Site or used in marketing material. The review may be accompanied by limited identifying information, such as your first name and last initial, the product you purchased, and city and/or state.

13. Access to World Wide Web; Internet Delays. To use Activate Lagree Fitness, LLC services, I must obtain access to the internet, either directly or through devices that access web-based content and pay any service fees associated with such access. I am responsible for providing all equipment necessary to make the connection to the internet, including a computer and internet access. Access to certain Activate Lagree Fitness, LLC services may be limited or delayed based on problems inherent in the use of Internet and electronic communications. I understand that Activate Lagree Fitness, LLC is not responsible for delays, delivery failures, or other damage resulting from such problems.

14. Governing Law and Jurisdiction. All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Arizona without giving effect to any choice or conflict of law provision or rule (whether of the State of Arizona or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Arizona. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

15. Disclaimers. I acknowledge and agree that Activate Lagree Fitness, LLC’s tracking information may or may not be accurate and that I will not hold Activate Lagree Fitness, LLC liable for the accuracy of the tracking information.
    
    Activate Lagree Fitness, LLC informs me that in the event of theft, I should not engage with the thieves, but I should notify local law enforcement to handle the theft. I agree to notify local law enforcement in the event of theft and will not hold Activate Lagree Fitness, LLC liable for the theft.
    
    I acknowledge and agree that Activate Lagree Fitness, LLC’s products and services do not prevent theft and may only act as a theft deterrent. I acknowledge and agree that Activate Lagree Fitness, LLC’s products and services are primarily for monitoring and keeping track of any vehicle that is part of the tracking services.

16. Force Majeure. Activate Lagree Fitness, LLC shall not be considered in breach of or default under these Terms of Service or any contract with me and shall not be liable to me for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott, or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”). If a Force Majeure Event continues for more than 60 days in the aggregate, Activate Lagree Fitness, LLC may immediately terminate these Terms of Service and shall have no liability to me for or as a result of any the termination.

17. Right to refuse. I acknowledge that Activate Lagree Fitness, LLC reserves the right to refuse service to anyone.

18. STUDIO POLICIES, RULES, AND REGULATIONS

All participants in our workouts must be at least 16 years old. If you are under this age, your must have permission from a parent or guardian and must receive approval from the studio to participate in our workouts.

1. How do I schedule a class?
   Use our secure online system or mobile app. Create an account, schedule and purchase classes, and manage your visit history. Download our app for easy access on the go.

2. What should I do before my first class?
   Create an account, purchase a new client special, complete the liability waiver, and reserve your class.

3. How early should I arrive for my first class?
   Arrive 15 minutes early for an overview of the Mega Pro. This ensures safety and allows for discussion of goals or injuries.

4. What should I wear or bring to class?
   Wear comfortable clothing, bring grip socks (required and sold at studio), a water bottle, and a towel. Avoid loose jewelry.

5. Are cell phones allowed during class?
   No. Phones must be turned off. If you’re on-call for emergencies, notify us before class.

6. Can I bring my kids while I work out?
   No. For safety reasons, children are not allowed in the studio during classes.

7. Can teenagers work out at Activate Lagree?
   Yes. Minimum age is 16 with parental/guardian consent.

8. What is your cancellation policy for regular classes?
   Cancel at least 12 hours before class to avoid a $20 late fee. A class credit will be forfeited for late cancellations.

9. What happens if I don’t show up for class?
   A $25 no-show fee applies. Unlimited members lose one day off their membership.

10. What is your auto-pay membership policy?
    Memberships auto-renew monthly after a 2-month minimum. To cancel, email written notice at least 30 days prior to renewal. No refunds once payment processes.

11. How can I cancel my membership?
    Email info@activatelagree.com at least 14 days before your billing cycle. A $50 fee applies for early cancellations.

12. Do you offer refunds?
    No. All sales are final for classes, memberships, and packages.

13. What is the cancellation policy for private sessions?
    Cancel at least 24 hours before to avoid a $35 no-show fee.

14. Can I join a waitlist for full classes?
    Yes. Ensure your membership or class pack is active. If a spot doesn’t open, your class credit is returned.

15. What is the waitlist cutoff?
    Spots that open more than 2 hours before class are automatically assigned. Remove yourself if plans change.

16. How do I check my waitlist status?
    Log into your account and select “My Classes” to view your position.

17. How do I know if I made it off the waitlist?
    You’ll receive an email and SMS if opted in. You can also check “My Classes” to confirm.

18. What is your merchandise return policy?
    Returns accepted within 10 days for unwashed, unworn items with tags. Credit issued to your account. Returns are at studio discretion.

19. Are class packs and memberships refundable?
    No. All purchases are final. If you buy a 3-month pack, you’re responsible for the full term.

20. Auto-Pay Membership Cancellations (4, 8, 12 Class)
    1. The initial term of this agreement is for three (3) months, or 60 days, following receipt of purchase and is ongoing as long as the membership remains active in your account. This membership type is auto-recurring and will renew automatically on the date of purchase thereafter every month. 
    2. By agreeing, you understand it is your responsibility to notify the studio, or [INSERT EMAIL ADDRESS], with written notice prior to 30 days of the renewal date to cancel your membership. You also understand that if payment has already been drafted on the renewal date, you will not be refunded the cost of the renewal, and your membership will be canceled prior to the next renewal date.

21. Studio Cubbies & Personal Belongings
    1. Cubbies are provided at the studio, and their use is strongly encouraged. Belongings should not be brought into the studio rooms as they can be damaged or stolen.
    2. We encourage locking up your belongings! We cannot always control the flow of traffic in and out of our studio front door.
    3. You agree that we are in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.

22. Refund Policy 
    1. We do not offer refunds for our services and classes and membership packages are non-refundable.  No exceptions.

19. Instructor Certification

Become a certified Lagree instructor through our two-part training led by a Lagree Master Trainer.

Certification Includes:

• Two 8-hour immersive weekend sessions
• Level 1 Lagree Method certification
• Small group setting (max 12 participants)
• Fundamentals of form, alignment, anatomy
• Modifications, hands-on adjustments, and mic training
• Access to Lagree Academy
• 10 complimentary Lagree classes
• 4 weeks of post-training mentorship and support- The second weekend features intensive practice, real-time coaching, sequencing, and client engagement skills — everything you need to teach with confidence and impact.

20. I understand that these terms affect my legal rights and obligations. If I do not agree to be bound by all of these terms, I will not use this service. By proceeding with my purchase, I agree to these Terms of Service.

Updated: 06/30/2025